Telephony Training

Telecom training is the foundation of what your company is trying to accomplish. The Industry has a lot of different interpretations of Telecom. There are so many acronyms in the industry, you need someone to interpret what the carriers are trying to convey.

The telephony training is a class that explains this technology in laymen’s terms and helps companies understand what they currently have and where the technology is going. We explain things like, how does a phone call work, how is a toll free number routed and terminated, what are your options for multiple locations, what types of data options are available and what is right for your network, understanding call mix, and is Voice-over-Ip in your future (just to identify a few).

The basics are covered and allow your people to ask questions they have always wondered about, but did not know whom to ask.

This class has a generic outline and gives your company flexibility to focus more on what is important to your group.

Szar Communications feel this introduction class to telephony is the foundation and understanding to what you need to know before you tackle some of the newer technology that is being discussed in today’s society.

This also covers the portion on how your bill is put together and what to look for in managing your carrier’s bills.

For more information and how to schedule telephony training, please e-mail (info@szarcomm.com) or call us at (616) 669-2967.